Gift Card FAQ’s
Please carefully read the FAQ for Gift Cards here. The Koa Club makes no representations, warranties, or conditions of any kind with respect to the Gift Cards. The Koa Club reserves the right to refuse to accept Gift Cards that The Koa Club believes were fraudulently or illegally obtained. Except as required by law or as expressly stated otherwise in the FAQ for Gift Cards, any amount on the Gift Card is non-refundable and may not be redeemed for cash.
Do you have to be a member of The Koa Club to buy The Koa Club Gift Card (“Gift Card”)?
Nope. Anyone (member or non-member) can buy a Gift Card. You can purchase a Gift Card for your own use if you are already a member of The Koa Club, or whether or not you are a member, you can purchase a Gift Card as a gift for a member of The Koa Club or any other woman achiever whom you believe would be inspired by, and would inspire, the other amazing women in The Koa Club community.
Do you have to be a member of The Koa Club to use the Gift Card?
Yes. If you are not a current member of The Koa Club and you bought a Gift Card for yourself or you have received a Gift Card from someone else, you must sign up for The Koa Club’s free Community Membership (to the extent you meet the stated eligibility requirements to be a Community Member of The Koa Club) in order to redeem the Gift Card. You can sign up for the free Community Membership here.
After you have successfully registered as a member of The Koa Club, you can redeem the Gift Card to pay towards any posted fee to attend a Special Event with a required event fee or redeem it against Program fees payable for registering to attend any available Follow My Lead Programs.
The Gift Card is not transferable or redeemable for cash. If you applied for our Community Membership and if your application is rejected by The Koa Club for any reason, The Koa Club will make a refund to the same Gift Card of the redeemed Gift Card amount used by you to pay for any Special Event hosted by The Koa Club or any Program Fees for the Follow My Lead Programs. If your application for membership is rejected by The Koa Club for any reason, you will need to send a request to The Koa Club at info@thekoaclub.com to request a refund of the Gift Card. The Koa Club will only provide a refund of any validly refundable amount from the Gift Card back to the same Gift Card. After processing the refund request, The Koa Club will issue a refund of the Gift Card amount to the purchaser of the Gift Card (“Limited Refund Exception”).
How is the Gift Card delivered?
Gift Cards are only issued electronically; no physical card will be provided. The Gift Card number will be delivered to the recipient’s email address that the purchaser provides at time of purchase of the Gift Card. Purchaser is responsible for providing an accurate and deliverable recipient email address. Recipient will usually receive a digital Gift Card via email within 24 hours, or on the delivery date the purchaser chooses.
How do you redeem the Gift Card?
Gift Cards may be redeemed by providing the Gift Card number at the time of checkout online. Gift Cards are not redeemable or exchangeable for cash (except as required by law). Gift Cards cannot be reloaded and are not refundable (except or the Limited Refund Exception described above). Gift Cards cannot be transferred for value. If the Gift Card does not cover the cost of the event or the Follow My Lead Program that you, as the recipient of the Gift Card, chooses for the redemption of your Gift Card, you will have to cover the difference.
Does the Gift Card expire?
No, Gift Cards do not expire.
What are the terms and conditions?
In addition to the terms stated in this FAQ and on the Gift Card purchase page, the purchase, use, and redemption of Gift Cards is considered part of the Services and are subject The Koa Club’s Terms of Use found here.
IN ADDITION TO THE GENERAL “LIMITATIONS OF LIABILITY” SECTION SET FORTH THE TERMS OF USE, IN THE EVENT THAT THE KOA CLUB IS FOUND LIABLE TO YOU FOR A CLAIM ARISING FROM A GIFT CARD, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE TO RECOVER ACTUAL AND DIRECT DAMAGES WHICH SHALL NOT EXCEED THE LAST BALANCE HELD ON YOUR GIFT CARD.